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Microsoft sets Entra passkey default and SMS retirement timeline

Microsoft set a phased timeline to make passkeys the default Entra ID experience for users enabled for SMS or voice and to retire Microsoft-provided telecom authentication.

2026-07-15CC-BY-4.0microsoft-entrapasskeyssms-retiremententerprise-authentication

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Key Facts

  • On September 1, 2026, in-scope users will be enabled and prompted to register passkeys.
  • Microsoft-provided SMS and voice delivery retires for public-cloud Entra ID on February 1, 2027.
  • Organizations with a continuing operational need can use a customer-managed telecom provider, while Microsoft recommends phishing-resistant methods as the primary path.

Card Text

The timeline is a major enterprise authentication signal because it turns passkey adoption from an optional modernization project into a scheduled migration for many tenants. Organizations need to inventory SMS and voice users, plan recovery, and communicate registration changes before enforcement.

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